Careers

Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that offers high quality outdoor classes where kids learn through play. We're a small but powerful team on a mission to improve the lives of kids and their families. Are you ready to join us? Check out our current opportunities:

Customer & Leader Support Liaison

If you care deeply about early childhood learning, getting kids outdoors, and are both detail-oriented and an exceptional communicator, listen up. Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that is redefining early childhood education. We offer high quality outdoor classes where kids learn through play. Our platform enables talented people anywhere to become a leader, run classes in parks nationwide, and deliver high quality learning to families in their local community. We're a small but powerful team on a mission to improve the lives of kids and their families, and we're hiring a Customer & Leader Support Liaison to help us provide an exemplary experience to Tinkergarten leaders and families.

What we need:

  • You can anticipate and attend to the needs of our customers and leaders, solving their issues and helping us to provide amazing experience that parents want to recommend.
  • Via email, phone, (and new communication methods not yet invented!), you will resolve a wide range of product and service questions.
  • You will triage incoming requests for support, solving and escalating as needed.
  • You will make recommendations about new processes and document how to solve trending support requests.
  • You will manage service requests from leaders, supporting the team responsible for classes.
  • You will prepare actionable reports for the management team by collecting and analyzing customer information.

What you've got:

  • A natural ability to warmly, efficiently, clearly and attentively liaise with parent customers and leaders to help them use and be delighted by our service.
  • Exceptional written, listening, verbal, and emotional intelligence skills.
  • An ability to quickly and continually understand and implement new technologies that enable our service.
  • An unrelenting level of care in your work that results in consistent quality at a detailed level.
  • An ability to efficiently problem solve in a fast paced, high growth environment.
  • A desire to dive in the deep end and play on a winning team.
  • 5-10 flexible hours available on Saturday and Sunday. (Not required, but a strong plus)

Our team is located in Northampton, MA, and Brooklyn, NY. If this role excites you, please send details on your background and a note about why you are interested in the role to support@tinkergarten-dot-com.

Part Time Teacher Trainer

If you care deeply about early childhood learning, getting kids outdoors, and have a talent for facilitating adult learning, listen up. Tinkergarten is a fast growing, social impact company founded by education and tech industry vets, that is redefining early childhood education. We offer high quality outdoor classes where kids learn through play. Our platform enables talented people nationwide to become a leader (teacher), run classes in parks, and deliver high quality learning to families in their local community. We're a small but powerful team on a mission to improve the lives of kids and their families, and we’re hiring a part time Teacher Trainer to help inspire, train, and make new and existing leaders successful.

We need you to:

  • Become a master communicator, teacher, and evangelist of our new and ongoing training curriculum, as well as the processes involved with being a Tinkergarten Leader.
  • Work within our learning management system to manage training sessions, assessment and communications with leaders.
  • Guide active discussion groups.
  • Review assessments and assign follow ups based on performance.
  • Recommend certification or additional training and support to students based on their performance in discussion and on assessments.
  • Help to strengthen a culture of supportive, mission-drive community of learners.

What you've got:

  • Masters Degree in Education or related field required. Expertise in early childhood a plus.
  • 5+ years of work in higher education or adult learning and training.
  • Exceptional communication skills in all formats.
  • Ability to identify and support the needs of various adult learners and a willingness to suggest improvements to course materials and delivery to better serve learners.
  • Experience motivating groups of people around a mission and common goal.
  • Experience working within a learning management system and knowledge of best practices for online teaching and learning.
  • Incredible organization and detail oriented skills.
  • Readiness to dive in the deep end and play on a winning team.
  • 10-15 hours/week

Our team is located in Northampton, MA, and Brooklyn, NY. If this role excites you, please send details on your background and a note about why you are interested in the role to support@tinkergarten-dot-com.

Parks Support Liaison

If you care deeply about building the environmental stewards of the future and increasing the amount of time families spend together enjoying our treasured green spaces, are detail-oriented and collaborative, and love problem solving, we’d love to talk to you.

Role and responsibilities:

  • You can communicate effectively with personnel who oversee parks at every level (town, city, county, state and even national) to help us continue to partner effectively with parks across the country.
  • Via email and phone, you will share information about Tinkergarten and answer a wide range of questions for our parks partners.
  • You will document the unique needs and status of park partnerships, updating and helping to manage our parks database.
  • In a timely fashion, you will complete and submit required documentation to our parks partners.
  • You will manage inquiries from leaders, supporting them with updates on park progress.
  • Contribute ideas to the Parks team, helping Tinkergarten to continue to innovate and support both our leaders and our parks partners as efficiently and effectively as possible as we grow.

Qualifications:

  • A genuine love for and dedication to public green spaces for the treasures they are.
  • A natural ability to warmly, efficiently, clearly and attentively liaise with parks partners and leaders.
  • Exceptional written, listening, verbal, and emotional intelligence skills.
  • The capacity to manage a caseload and prioritize as needs shift and partnerships demand.
  • A unrelenting level of care in your work that results in consistent quality at a detailed level.
  • Comfort with technology and an ability to quickly learn new systems and processes.
  • An ability to efficiently problem solve in a fast paced, high growth environment.
  • A desire to dive in the deep end and play on a passionate and dedicated team.

Nuts and bolts:

  • Full time, 40-hours per week
  • This role is located in our Northampton, MA office

If this role excites you, please send details on your background and a note about why you are interested in the role to support@tinkergarten-dot-com.


Tinkergarten Leader

Be the one to bring Tinkergarten to your community!

If you’re an energetic, motivated parent—or just love working with kids—and want flexible and meaningful work—this could be the opportunity you’ve been waiting for.

  • Bring a mission-driven, healthy and educational service to your community
  • Earn money on a flexible schedule—teach as many or as few classes as you want
  • Even help your own kid(s) develop while sharpening your parenting skills
  • Be social, and have FUN!

Learn more or apply to become a leader.